We respect your privacy and are committed to protecting your personal data.

Information We Collect
- Name, email, shipping address, payment details (processed securely by Shopify).

How We Use It
- To process and ship your order.
- To send order confirmations and updates.
- To improve your shopping experience.

Third Parties
- Payments are processed securely by Shopify Payments, PayPal, or other trusted providers.
- We never sell your data.

Cookies
- Used for site functionality and anonymous analytics.

Your Rights
- You may request access, correction, or deletion of your data at any time by contacting us at elguirimalo@gmail.com

All El Guiri Malo products are limited-edition and crafted with care. Because of this, we do not accept returns or refunds for change of mind.

Damaged or Defective Items
- If your item arrives damaged or defective, please contact us within 7 days of delivery with clear photos.
- Once approved, we will offer either a replacement (if available) or a full refund to your original payment method.

Non-Returnable Items
- All limited-edition items are non-returnable unless they arrive damaged or faulty.

Exchanges
- Exchanges are only possible if your product arrives damaged or defective.

Shipping Costs
- In cases of damage or defect, we will cover return shipping if required.

Eligibility
- You must be 18+ to purchase from El Guiri Malo.

Products
- Our debut book is a lifestyle accessory intended for adult use. It is not marketed as a tobacco or cannabis product.

Accuracy
- We aim for accuracy in descriptions, but variations may occur due to artisanal production.

Orders
- Orders are confirmed once payment is received.
- We reserve the right to refuse or cancel orders in cases of suspected fraud or misuse.

Intellectual Property
- All designs, branding, and content belong to El Guiri Malo.

Limitation of Liability
- We are not responsible for misuse of products beyond their intended purpose.

Processing Time
- Orders are dispatched within 3–5 business days.

Domestic Shipping (UK)
- Estimated delivery: 2–5 business days.

International Shipping
- Available to select countries.
- Estimated delivery: 5–14 business days.
- Customers are responsible for customs/import duties.

Tracking
- Tracking details are provided once your order has shipped.

Lost or Damaged Parcels
- If your package arrives damaged or is lost in transit, contact us within 7 days.
- As products are limited editions, replacements may not always be possible — in this case, refunds will be offered.